Agencies and consultants
Run client email work without mixing client inboxes.
Agencies need repeatable email operations without leaking context across clients. Gent gives each client workflow its own address, controls, records, and API surface.
Business problem
Where the value leaks.
Client leads, support requests, vendor notes, approvals, and follow-ups often run through a consultant's inbox or a shared mailbox. That makes boundaries, reporting, and handoff fragile.
Gent value
What changes operationally.
Client separation
Use one inbox per client, project, agent, or workflow so records and permissions stay clear.
Repeatable delivery
Reuse routing, triage, follow-up, file, and approval workflows across clients.
Controlled access
Scoped tokens let each integration touch only the inbox surfaces it needs.
Operational visibility
Audit events, usage stats, and activity history make delegated work easier to review.
Workflow path
How the email becomes managed work.
Provision a client or project inbox on the right verified domain.
Apply labels, routing rules, tokens, approvals, caps, and webhook destinations.
Let agents or workflows process mail without borrowing the agency owner's inbox.
Use events, files, tasks, and audit history to see what happened for each client.
Build it
From outcome to implementation.
Start with the buyer-facing use case, then use the workflow recipes and API sections below to implement the operating path.