AI agent email address
If the agent does email work, give it an address.
An AI agent should not need a person's mailbox to receive requests, send replies, or hold business context. Gent gives the agent a real inbox with boundaries around what it can do.
The problem
Borrowed inboxes blur identity and authority.
When an agent sends from a person or team mailbox, recipients see a human address and the system inherits human context. That makes it harder to bound access, review actions, and explain what happened.
Borrowed identity
The agent appears to be the person whose mailbox it uses.
Borrowed reputation
Bad or premature sends affect the human or team address.
Borrowed context
The agent may see mailbox history unrelated to the workflow.
Borrowed trail
Agent sends and human sends mix inside one mailbox.
What changes
The address defines the delegated work surface.
Address
Create an inbox for the agent, workflow, client, or project.
Receive
Route or send mail directly to the inbox that owns the job.
Authorize
Use token scopes to define what the agent can do.
Approve
Hold sensitive sends or actions for a person before execution.
Trace
Messages, replies, files, events, and approvals stay attached to the agent inbox.
Where it fits
Use it whenever the agent should be accountable as a worker, not hidden inside a person.
Follow-up agents
Send and receive from an address built for the workflow.
Intake agents
Let requests and files arrive where automation can classify and hand them off.
Support agents
Prepare or route customer replies without borrowing a team mailbox.
Client agents
Give each client or project a separate address, context, and record.
Next step
Give the agent an address before it borrows yours.
Start with one agent, client, or workflow that should receive and send from a clear inbox with its own boundaries.