Operations and approvals
Stop chasing approvals through loose email threads.
Many approvals still happen by email. Gent turns those messages into routes with recipients, reminders, response evidence, and audit history.
Business problem
Where the value leaks.
Quotes, invoices, contracts, policy changes, and exceptions get forwarded around until someone replies. Later, nobody is sure who approved what or which version mattered.
Gent value
What changes operationally.
Email-native sign-off
Recipients can approve, reject, acknowledge, or request changes without logging into another portal.
Ordered or parallel paths
Route work to everyone at once or require one group to finish before the next starts.
Visible status
Route events show who responded, when, and with what evidence.
Approval boundary
Work can block, expire, or escalate instead of becoming another reminder thread.
Workflow path
How the email becomes managed work.
Create a work route from a source email or operational request.
Ask recipients for approval, acknowledgement, changes, or text response.
Capture email replies as route responses with matched evidence.
Move the work forward only when completion and failure rules are satisfied.
Build it
From outcome to implementation.
Start with the buyer-facing use case, then use the workflow recipes and API sections below to implement the operating path.