For travel agency document and visa coordinators
Stop checking separate threads to see which documents have arrived. Set the documents your team needs; Gent tracks incoming evidence for each traveler.
No signup needed. Preview uses fictional emails and results.
Maya Santos · Tokyo · 6–12 November 2026
In this example, a coordinator selects CT-318 when routing the emails to a traveler checklist. A subject code such as [CT-318] can route matching emails automatically.
Maya Santos travels from Manila to Tokyo on 6 November 2026 and returns on 12 November. Her passport copy is attached.
After this email: passport evidence added. Application and hotel confirmation still missing.
Here is my signed visa application. The hotel confirmation for 6–12 November is still pending.
After this email: application evidence added to the same checklist. Hotel confirmation still missing.
Preview shows these fictional emails and results.
Less work between email and review
Define the documents your team expects. Gent matches incoming evidence to those items, so each traveler has a checklist your coordinator can check.
See the missing hotel confirmation against the traveler’s destination and dates, so your coordinator can prepare a specific follow-up.
Keep the email and attachments with the checklist. Your coordinator checks names, dates, and documents before preparing the application package.
Evidence and judgment
Source emails and files stay linked to the output. Your team can check proposed records, checklist evidence, and report sections against the originals.
Your coordinator reviews the supplied documents and decides which further evidence the application needs. Destination requirements, document validity, and eligibility require human review. Gent assembles the checklist; document receipt does not establish visa approval or permission to travel.
Before you start
Forward selected emails and attachments to a Gent inbox. Your filters choose which messages run an action. Invited users can access only their assigned inboxes.
Keep everything in one output, or use codes to separate projects, trips, shipments, or months. For separate outputs, matching emails use a subject code such as [INV-2026-10]. You can also select the output manually. A missing or invalid required code leaves the message in Inbox for you to route. You choose the grouping; Gent does not infer it from the message.
When an email needs Review, choose which checklist items it supports before accepting it. You can also link emails when checking an item yourself. Received documents still need your coordinator’s checks for names, dates, validity, and the trip’s requirements.
Review proposed rows, checklist evidence, and report-plan updates with their source links. Download CSV output for your spreadsheet. Reports use your references to guide their structure and content, and are currently text in Markdown format. Choose when to generate or regenerate a report; later emails update its plan, not the saved report. Reproducing a branded Word or PDF layout is not currently included.
Start with approved samples. Selected email and attachment content can be sent to the configured AI provider for processing. Agree access, provider use, retention needs, and costs before forwarding sensitive records. The linked evidence helps people check results; it does not guarantee extraction accuracy or document acceptance.
Your organization can start with one inbox at no charge. Additional inboxes require agreed pricing. AI processing, storage, and any custom work can add costs. Discuss those costs with Gent before agreeing to terms.
Your receipt appears on the page. A person at Gent reviews your task and follows up at your work email. They can ask questions, discuss an evaluation, or explain where the task falls outside current capabilities. Agree on samples, the output, and costs before deciding whether to proceed. Sending the form creates no account or invitation. Once Gent contacts you, reply to that email with any updates.
One recurring task
Checking passport copies, matching booking confirmations, or tracking documents still needed for a trip?
Bring us one recurring email task. We’ll help you explore a workflow using a small set of approved sample emails and your team’s preferred output.
Start with a description, not private emails or files. Your receipt appears on this page; a person at Gent follows up by email. Sending this form does not create an account.