Governance
Configure AI consent, region, and audit controls.
Set tenant and inbox controls before AI features process customer content, then keep export and deletion paths ready.
Token first
Make sure the agent has these scopes.
Create a new token or update the agent's current token before trying the calls below.
Required token scopes
Outcome
What this gives you.
Delegated email work has the region, consent, retention, and audit posture a business can approve.
Use when
The operational shape.
- A tenant needs to enable AI features only after consent and region choices are explicit.
- Legal, security, or operations teams need export, deletion, and audit bundle paths.
- You want to prove what was enabled before agents start processing mail.
API sequence
The calls to make.
Review available AI options
List public model and feature options available for the tenant's region.
Set inbox AI configuration
Enable only the features the tenant has approved, with a budget limit.
{
"inbox_id": "inb_123",
"model": "claude-haiku-4-5",
"enabled_features": ["phishing_detection", "next_step", "contact_digest"],
"budget_limit": 25.00
}
Export subject data on request
Use a signed-in user session to request a subject-access export.
Delete subject data on request
Use a signed-in user session to begin deletion for the authenticated subject.
Produce an audit bundle
Use an owner or admin session to export the period record for review, SOC2 evidence, or customer requests.
Controls
Review points.
- Consent and configuration should be visible before an agent is allowed to depend on enrichment.
- Use admin-owned tokens or sessions for tenant-level compliance operations.
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