Sales teams and operators

Stop losing deals because the first reply waited.

When leads arrive by email, response time becomes revenue risk. Gent turns lead mail into an owned workflow: triage, route, reply, follow up, and keep the record.

Business problem

Where the value leaks.

A lead asks for pricing, availability, or next steps. The message lands beside newsletters, vendor notes, support mail, and internal threads. By the time someone sees it, the buyer has already cooled off or gone elsewhere.

Gent value

What changes operationally.

Faster first response

Lead mail can be labeled, routed, acknowledged, or handed to a webhook before a person clears their inbox.

Fewer cold threads

Follow-up sequences keep qualified conversations moving and stop when the prospect replies.

Safer autonomy

Generated or sensitive replies can be held for human approval before anything leaves.

Deal record

Messages, contact updates, labels, events, approvals, and follow-ups stay attached to the lead inbox.

Workflow path

How the email becomes managed work.

Receive

Lead email arrives at a real address owned by the sales agent or intake workflow.

Triage

Rules and AI conditions identify urgent, qualified, duplicate, or low-intent messages.

Route

Qualified leads go to a CRM, webhook, human queue, or agent-owned next step.

Follow up

Sequences continue the thread until the lead replies, exits, or needs human review.

Build it

From outcome to implementation.

Start with the buyer-facing use case, then use the workflow recipes and API sections below to implement the operating path.