Email attachment intake

Attachments should not disappear into downloads.

Invoices, forms, documents, screenshots, statements, and contracts still arrive by email. Gent keeps each file tied to the message, sender, workflow, and review path that made it matter.

The problem

Files arrive with context, then get separated from it.

People download attachments, rename them, upload them, and then hunt through email later for the sender, thread, approval, or missing detail. The file moved, but the business context did not.

Lost source

The uploaded file no longer clearly points back to the exact email and sender.

Manual naming

Operators create folder structures and file names by hand.

Review gaps

Documents that need sign-off move around without a durable decision trail.

Follow-up drift

Missing pages, signatures, PO numbers, or revised files become loose reminders.

What changes

The inbox receives the file and the work around it.

Receive

The attachment arrives with the original message, sender, and thread.

Store

Files stay attached to the message context instead of becoming detached downloads.

Classify

Labels and workflow rules identify invoices, forms, contracts, screenshots, or exceptions.

Act

The inbox can create tasks, prepare follow-up, or notify another system.

Approve

Risky or high-value cases can wait for human review before the next action.

Where it fits

Use it for document-heavy email work.

Invoice files

Keep invoices, sender context, and approval history together.

Client documents

Receive files into the client or project inbox that owns the request.

Vendor forms

Track missing details and follow-up without manual inbox watching.

Operational evidence

Preserve the email, file, decision, and follow-up path together.

Next step

Keep the file with the request that made it matter.

Start with one document-heavy workflow where downloads, uploads, missing details, and review steps should stay together.